Open Enrollment Quick Start Guide
All benefits eligible employees MUST sign-on to this portal and make their benefit selections for the upcoming benefit year. Benefits will not be renewed if they are not confirmed through the Lake County Benefits Portal. This must be done no later than July 26, 2019.

1

Create an Account
1. Access the benefit system at www.lakecounty.hrintouch.com. The system can be accessed from your desktop, laptop, tablet or smartphone. The following screen will be displayed.

1. Select Create an Account
• Enter your Last Name, Date of Birth and the Last 4 of your SSN.
• You will then be asked to create a username and password .
• An asterisk (*) indicates all required fields. Select Save/Next.
• Create Secret Questions and Answers. These will be used to recover your account if needed in the future.

If you need help creating your account, contact Benefitfocus at 877-336-8082. Operators are available to provide individual help.

Open Enrollment Quick Start Guide (continued)

2

Getting Started with Open Enrollment
• Select “Click Here to Enroll” circled in red on the image to the right of the home screen.
• Open the Dependent Link. Make sure to add all of your dependents.
• Now you will begin to elect your benefits starting with Medical Coverage. Work through each offered benefit.
• As a reminder any required evidence of insurability and dependent eligibility documents must be submitted or the requested benefits will not go into effect.
• Save changes and Print Report for your records.

Note: If enrolling a new dependent in coverage you will be requested to provide documentation:
• Spouse (marriage certificate, most recent tax filing)
• Dependent (birth certificate, most recent tax filing, adoption papers, guardianship paperwork).
A required document only needs to be added once. Failure to provide the required documents will result in your spouse/dependent not being enrolled in coverage. Remember you typically have 30 days from the date of the life event to change your benefit elections.

3

Quick tips for completing your benefit elections
If you have not saved your benefit elections, you will receive a warning message which allows you to return to your benefit elections to complete and save them before leaving the current screen.

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Note: If you fail to complete your enrollment, the system will remember what you have already completed and saved. When you sign back in, you will be able to pick right back up where you left off.

This website will be available to you all year long. The site contains links to carrier websites as well as lots of helpful plan information. Also, if you experience a life event (birth of a child) you will use the site to add the child to your coverage.

If you need help completing your benefit elections, contact the Office of Human Resources & Risk Management at 352-343-9596.